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User Manual v3.0

FAQ

HowTo's, Tips & Tricks

User Manual v3.0

	Introduction
		What's new in KBPublisher 3.0
		What is KBPublisher?
		Who might use KBPublisher?
		Public Area (front-end)
		Admin Area (back-end), common actions
		Finding articles
		Article workflow
		User privileges
		User roles
		Category types
		Quick Response

	Installation
		System Requirements
		Installing KBPublisher
		Installing KBPublisher manually
		Upgrading KBPublisher
		Installing ionCube loader

	Getting started
		Summary
		Add a category
		Add an article
		Add a glossary item
		Add a user
		Final steps

	Importing
		Import users
		Import articles

	Remote Authentication
		Using Remote Authentication
		Using Active Directory for Remote Authentication
		Different ways for Remote Authentication
		Remote Authentication scenarios

	Articles
		The article input screen explained
		The HTML editor toolbar explained
		Add an article
		Update an article
		Delete an article
		Add a picture to an article
		Link to another article (related articles)
		Attach a file to an article (attachment and inline link)
		Add an article as a result of user feedback
		Bulk update articles
		Import articles
		Private articles
		Search
		Add new article status
		Add new article type

	Categories
		What are categories?
		Category types
		Add a category
		The category input screen explained

	Article Templates
		What are article templates?
		Using templates in articles
		Add an article template
		Article types as templates

	Glossary
		Glossary explained
		Add a glossary item

	Comments
		Comments

	Files
		What are files and how do they work?
		Add a file
		Bulk add files
		Add new file category
		Delete a file
		Enable searching in files
		The Files tab explained

	Feedback
		User feedback
		Quick Response
		Reply to feedback from a user
		Add an article as a result of user feedback
		Add new feedback subject

	RSS
		Turn RSS feeds on or off
		Change RSS feed from single feed to separate category feeds
		Subscribe to RSS feed

	Users
		The User input screen explained
		Add a user
		Delete user
		Bulk update users
		Import users
		How do I change my password?
		Companies

	Privileges
		User privileges
		Create new user privilege
		The privilege screen explained
		Set default user privileges

	Roles
		User roles
		Create new user role
		Set default user roles

	Settings
		The Admin tab explained
		The Knowledgebase tab explained
		The Files tab explained
		The Email tab explained
		The Lists tab explained
		Search engine friendly URLs
		Add new article status
		Add new article type

	Look and feel
		Customizing article display options
		Customizing Public Area
		Change KBPublisher Look and Feel (design integration)

	User settings
		User defaults
		Set default user privileges
		Set default user roles
		Force users to log on
		Allow users to register
		Allow users to rate articles
		Comments

	Email settings
		Letter templates
		Set who receives emails
		Change text in emails

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